You know, I am so sick of paying what I pay for Comcast services and having intermittent service on the phone and internet. TV usually remains on. But when I broke my arm and my knees were injured and I developed cellulitis and could barely walk, I had to keep my cell phone on in the bed beside me if I needed help ( I live alone) because my phone service landline is totally unreliable. That means my burglar alarm isn't working either during those periods of time. That was hard to deal with..the specter of no phone when I would have needed it the most.
Don't get me wrong..the Techs are fine men and have done whatever they can. I am guessing the problem is far larger and in the field. But if you have customer who is calling every few weeks or so..maybe a month may pass uneventfully by..FIX it! This has been the story for several years.
The company is huge and by and large a good corporation I am certain. Just MY experience is..my service is always having problems and phone, including 911 is unreliable. You never know if the phone will work or not. Having to wait three 3 days for a service appointment is also terrible. That's three days with no phone no internet and goodness help you if you're cellphone goes out and you're helpless in the house.
Cast will come off in 2 1/2 weeks I think. Then therapy. Many thanks for staying with me while I try to peck some thing out. I deeply appreciate each of you friends.