You know, just when you think things will be all right again, along comes the time when one must call the Comcast service phone number. I got someone from one of their, Comcast's, out sourcing Countries.
I admire that someone has a command of my language. But what I find exceeding difficult is when I cannot understand ONE word you are saying despite the English you are speaking.
I am simply saying if Comcast wishes to outsource, I only say please please please please have the representatives take training to help with their accents. I have only in the past week become cognizant that there is such a service.
We have a National Lab here, and many Scientists from all over the world. Classes are given/offered to alleviate that heavy incomprehensible accent.
I even handed the phone to one of my sons and he too could not understand a word she said. This was at 1600 hrs. 14 August, if it matters.
The phone and the internet were out and truly--- I asked for her to repeat each and every sentence or spoken "paragraph" as I could not understand a word. Nor could my son.
I pay too much money per month to go through the hades I went through for half an hour straining and straining to understand even two sentences in the entire ordeal. Is it "fixed"? Yes. But I myself thought to reboot to get the email up when only Safari was working. She DID get the modem's lights to start again. There were only 2 lit when I called. with no phone and no internet.
I think it is almost cruel to inflict a helpless million or more of Comcast clientele to this abysmal incomprehensible customer service. It was awful to go through.
The girl is blameless. It was her impossible accent and speech that resembled a machine gun in rapidity that got in the way. Her hiring personnel failed her. And me.
Rant over. For now. Thank you for "listening" to me friends.