Friends, fellow bloggers, I once had bad service from Comcast on a continuing basis including rude service people in my home. Happily that poor service has changed very much for the better.
The time that stands out most was when I had a bad accident in 2011 and could not really walk for several months and at the same time, I had a broken right wrist with a cast up to my bicep. I was helpless, alone and my phone which was powered by Comcast, was not working except intermittently. I was in my bed a lot after that accident as I could barely walk with the severe injury to my legs. My legs were actually black in color and swollen to one and a half times their size...never mind my broken right arm. I had called Comcast customer service about the phone and mentioned I was helpless in the house; and while they said the usual words, nothing was done.
I wrote of that worrisome trial I was enduring with them here to you all in my blog because, as I told all of you...a lack of a phone left me helpless here alone in my home with just Admiral attending me. (She was my Tortie cat at that time). If the house had caught fire I was trapped and couldn't call out. If I took a turn for the worse--- same scenario
Now, my complaint this moment is that my bill shot up to just under $200.00 a month. That for a bundle of phone, interest and TV. No packages of on demand stuff, movies, shows and sports. The basic cable stuff is all as I don't watch too much TV. Yet the bill shot to just under $200.00 a month. That is $2284.68 a year just to watch PBS, and three other channels. I Get internet and phone also.
I knew the person I spoke with this afternoon was in an out of this Country call center who would nor could do anything, and they didn't except to offer $20.00 credit to wait a month before I did anything if I was going to. I thanked her and refused the twenty dollars. It wouldn't be right to accept it.
Folks, this is just too much to pay for so little. I will likely have to do without it all and use my cell only. I don't want satellite-- as we know how that might be. I don't want you-know-who out there for an entirely different reason.
Comcast actually improved wonderfully since 2011. Seriously. I can't complain about anyone I have spoken with on the phone nor the few techs who have had to come here to the house since 2011. I recommend them. But if you don't have the money, you need to think it over. It is very expensive. And they tend to add charges at least once a year think. I think many of my friends have you-know-who. My accolades for Comcast are sincere. Just their price finally got to my personal breaking point.
Just talking guys. Thanks for listening I'm not knocking them at all. Conversely, I compliment them on their service these days which is quite good. But I will have to bid it adieu.